Your Customer Satisfaction is critical to your dealership and communications is critical to achieving Customer Service. Whether premises-based or in the cloud, from basic telephony to the latest advanced, productivity-enhancing unified communications solutions, CCI offers dealerships of all sizes innovative automotive solutions to help them become more efficient, responsive and productive – resulting in overall customer satisfaction improvement.
Customer Engagement
Whether an existing or prospective customer is on the phone or in your showroom, connecting them in an expedient manner to the person that they are trying to reach is a key component to achieving customer satisfaction.
Customer Service
Your Service Department’s CSI depends on your customers and service personnel to be able to quickly and efficiently communicate.
Staff Productivity
Your workforce, no matter what their role is require the right tools to efficiently communicate and automate routine tasks which enable them to improve their responsiveness to customers’ needs.
Auto dealers are continually looking for ways to extend network reach, improve call handling and enhance team effectiveness across departments.
At stake is the dealership’s ability to fulfill customer expectations, while pursuing new sales opportunities. Success in these areas requires the latest voice and data technologies.
Clear Connection provides everything you need to stay well connected with members …
- Free Telecom Audit (most businesses are spending 15% – 50% more than they need for voice and data services)
- IP phone systems
- ACD and contact center management tools
- Teleworking and remote access
- Conferencing solutions
- Wireless and mobility solutions
- Mass Email Solutions
- Network services, upgrades and migration plans
- Data networks and wireless access
- Network management
- Disaster recovery \ Business Continuity services
- Hosted Solutions to reduce hardware costs
- National 24x7x365 service and support
- Free IT Audit
Contact us to learn how Clear Connection can apply voice and data solutions that will help grow your auto dealership.